All orders are sent via Royal Mail 1st Class
Signed & Tracked.
All stated shipping times are approximate. We always strive to send items same day before 1pm but this can be slower during busy periods. You will receive en email with your tracking number once the item has been dispatched. Royal Mail 1st class signed for is a 1-2 day service.
* Please read if the item you have ordered is a 'pre-order.' The stated shipping date will be in the description of the product. Please allow bare emails asking where your item is on a pre-order before the allotted date. Safe.
Our customer service hours are Monday to Friday 10am until 6pm (excluding bank holidays and weekends).
International orders may be subject to Customs inspections and/or fees based on each country's specific regulations. BOWLCUT is not responsible for these actions or any reimbursement of customs fees or taxes. Should the recipient refuse to pay these charges, the purchaser will be liable to pay the returns costs. If the returns cost exceeds the products value and the option of abandoning/destroying the goods is chosen, no refund will be given for the order.
*Please be aware of customs and duty fees the customer will be liable to
pay in any destination outside of the EU. We are not responsible for
any parcels returned for unpaid customs fees and will not issue refunds
under these circumstances.